Privacy Policy

Menetue Inmobiliaria, Chilean tax ID 77711136-1, located at Parque Termal Menetúe, km 30 camino Pucón - Caburgua, Pucón, is responsible for the data collected through https://www.airesdemenetue.cl. For any question about your data, write to us at info@airesdemenetue.cl.

This site collects very little, because it does very little:

• Technical browsing data: IP address, browser and device type, pages visited and time spent. Used in aggregate, to know whether the site works and which sections are read.
• Data you give us when you write: if you contact us on WhatsApp or by email, we process your name, your number or your email address and whatever you tell us, only in order to reply.

This site does not ask for identity documents, does not process payments, does not store card details and holds no visitor database.

• To answer your questions and arrange a visit to the vineyard.
• To understand, in aggregate, how the site is used, in order to improve it.
• To comply with legal obligations where applicable.

We do not send marketing to anyone who has not asked for it, and we do not sell or transfer data to third parties.

• Consent: when you write to us, and when you accept the cookie banner.
• Legitimate interest: keeping the site running and understanding its use in aggregate, non-identifiable form.

Only with the providers needed for the site to exist:

• Vercel: website hosting.
• Kapso or equivalent: WhatsApp Business messaging, if you contact us on that channel.
• Google Analytics and Meta: audience measurement, and only if they are active and you accepted cookies. As of the date of this policy, they are not.

Some of those providers store data on servers outside Chile, in countries with equivalent levels of protection or under contractual clauses guaranteeing compliance with Chilean regulations.

• WhatsApp or email conversations: up to 2 years from the last interaction, unless you ask for deletion earlier.
• Aggregate analytics data: no time limit, in non-identifiable form.
• Cookies: for the duration each one states in your browser.

You may at any time ask to access your data, correct it if it is wrong, delete it or object to its processing, by writing to info@airesdemenetue.cl. We will reply within the legal deadlines. If you are not satisfied, you may complain to the competent authority.

The site uses technical cookies, needed for it to work, and may use audience measurement cookies. The banner shown when you arrive lets you reject them, and that choice is respected and stored in your browser. You can delete them at any time from your browser settings.

If this policy changes, the new version is published at this same address with its update date. If the change is significant, it will be announced on the site.

Aires de Menetúe · Parque Termal Menetúe, km 30 camino Pucón - Caburgua, Pucón · info@airesdemenetue.cl